Q: What is the quality level of your product?
A: At Diaflex (Changxing) Tools Co., Ltd., we are passionately committed to delivering nothing short of excellence. Our focus is on level A quality, which signifies a standard of very good quality. This commitment ensures that our products not only meet but exceed industry expectations. Moreover, we understand the diverse needs of different markets and therefore offer tailored quality levels to accommodate various demands, always prioritizing customer satisfaction. Q: Will you do the sample tests?
A: We are delighted to assure you that we provide comprehensive test reports with every sample. These reports are a testament to the reliability and superior performance of our products, reflecting our dedication to quality assurance. Q: What are your payment terms?
A: Our standard payment terms are designed to be both flexible and reliable, ensuring a seamless transaction process. We typically accept T/T, requiring a 30% deposit up front, with the remaining 70% due before shipment. This approach offers peace of mind and financial security for our valued customers. Q: How can you ensure a stable delivery time?
A: Our unwavering commitment to timely delivery is a cornerstone of our service. We annually review and evaluate our suppliers to proactively address any potential concerns, particularly those related to delivery timelines. This careful oversight ensures consistency, reliability, and peace of mind for our customers. Q: Do you have experience in our market?
A: Our marketing department is unwaveringly dedicated to conducting continuous and thorough market research. This commitment ensures that we remain informed and adept at understanding your specific market dynamics, allowing us to deliver products and solutions that are perfectly aligned with your needs. Q: Who is your cooperated customer in our market?
A: Our regional managers are not only highly experienced but also well-acquainted with their respective markets. They offer rich insights and foster strong partnerships with our customers, ensuring a cooperative and mutually beneficial relationship that is built on trust and understanding.